MITS is an Industry leader in Enterprise Content Management (ECM), Business Process Management (BPM) and Contact Center Technology Space in the domains of banking, education, finance, and government. Our decade long experience in business and technology consulting, systems integration, custom application development, re-engineering in niche segments sets us apart from our peers in the industry
MITS provides comprehensive end to end business process automation solutions hand holding and supporting businesses. We have in-house expertise and knowledge to implement solutions using a multitude of industry popular products in the ECM/BPM space such as FileNet, IBMCM, CMOD, Datacap, Alfresco, Pega among others. On the contact center space, we have proven expertise in offering solutions around some of the industry best products such as Aspect, Genesys, and Avaya. Our diverse experience has helped us to evolve from being platform integrators to subject matter experts providing solutions to very large complex problems in unfamiliar geographies.
MITS is an IBM advanced Business partner and an authorized software reseller for the ECM/BPM suite of products. In the contact center management space we are offshore R&D partners with Aspect Inc. and partners with resellers of other popular products such as Genesys and Avaya. We have been voted as one of the best for our technical prowess in several categories by both IBM and the software product companies in the Contact Center space.
MITS supports the customers to not only meet their everyday business needs but travel the extra mile to handle their time critical and complex custom business applications to give them an unparalleled competitive advantage. We guide, plan, design and develop bespoke solutions in a manner that translates our service to value transforming the way businesses are run.
Awards and Accolades
- IBM Enterprise Content Management Award winner 2013
- IBM Asia Pacific Business Partner excellence award Winner 2014
- IBM – Client Value Innovation Award 2016