What We do
MITS extends strategic consulting, end to end ECM and BPM integration services from conception to execution. It banks on its deep expertise in the ECM/BPM space augmented by a host of home grown technology accelerators to support customers in the following areas:
- Cloud Modernization
- Platform Optimization
- Content Analytics
- Migration services
- End to End document processing
- Advanced Content Processing
- Case Management
MITS also offers specialized services in the contact center space around the product portfolio of leading global technology vendors such as Aspect, Genesys, Avaya besides other players. The services span across:
- Design and implementation
- Telephony integration with ACD
- Integrated IVR with ACD
- CTI and CRM integrations
- Work force optimization and Quality management
- Testing and support services
- Third party integration
Our strong process engineering approach and home grown accelerators ensure our customers stay ahead always.
To foster an environment that helps our people to deliver high quality solutions with passion and purpose to delight customers.
To be a globally respected corporation that provides best-of-breed technology solutions to extend unprecedented value to customers.
We value Commitment, trust, talent, teamwork, technology innovations, and above all every individual for what they are.
....We could not have made our milestones without your help and extended support....
....Thanks to your dedication and innovation in our FileNet implementation....
....Your guidance and mentoring helped us adapt to FileNet faster that we thought....
....We want to acknowledge the hard work team put in to deliver and enabled successful project. I am going with my Delivery Manager (Maya) in the Imaging space are very impressed with the way MITS have come around and assisted us in the design and build of Unified Scanning solution (amongst other projects) based on IBM DataCap....